Last updated: June 2025. This Privacy Policy explains what personal information 879ph collects from Filipino players, how we use it, and the steps we take to keep it secure. By using our platform, you agree to the practices described here.
Platform privacy highlights
When you create an account on 879ph, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, mobile number, and preferred currency. This information is required to verify your identity, set up your account, and ensure that only eligible players in the Philippines can access our platform. We also collect a username and password, which are stored using industry-standard encryption to protect your login credentials. If you update your profile at any time, the revised information replaces the previous data in our records. We do not collect more information than is necessary to operate your account and comply with applicable Philippine regulations. All registration data is handled in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).
To process deposits and withdrawals in Philippine pesos, 879ph collects transaction-related information such as the payment method used, transaction amounts, timestamps, and reference numbers. We do not store full card numbers or complete banking credentials on our servers — payment processing is handled through secure, certified payment gateways that meet industry compliance standards. Transaction records are retained for the period required by Philippine financial regulations and are used solely for account management, dispute resolution, and regulatory reporting. If a transaction is flagged for review, our team may request additional verification documents to confirm your identity and protect your account from unauthorised activity. All financial data transmitted between your device and our platform is protected using SSL encryption. We encourage players to review their transaction history regularly through the account dashboard and to contact support immediately if they notice any discrepancy.
When you access 879ph through a mobile device or web browser, we automatically collect certain technical information to help us deliver a smooth and secure experience. This includes your device type, operating system version, browser type, IP address, and general location data derived from your IP. We also collect information about how you interact with the platform — such as pages visited, games played, session duration, and features used — to help us improve our services and personalise your experience. This data is collected through cookies and similar tracking technologies, which you can manage through your browser settings. We do not use this information to identify you personally beyond what is necessary for security and fraud prevention purposes. Usage data is aggregated and analysed to understand platform performance and to guide future improvements for Filipino players.
If you contact our support team via email or through the platform's help channels, we collect and retain the content of those communications along with your contact details and account information. These records help us resolve your queries accurately and track the history of any issues you have raised. Support communications may be reviewed internally for quality assurance and training purposes, but they are not shared with third parties except where required by law. If you opt in to receive promotional messages or platform updates, we will use your email address or mobile number to send those communications. You can withdraw your consent to receive marketing messages at any time by updating your notification preferences in your account settings. We will always honour opt-out requests promptly and will not send unsolicited communications to players who have unsubscribed.
Your data is used only for the purposes described below. We do not sell, rent, or trade your personal information to any third party for their own marketing use.
We use your registration details to create and maintain your 879ph account, verify your identity, process your transactions, and provide you with access to all platform features available to Filipino players.
Device and usage data helps us detect suspicious activity, prevent unauthorised access, and protect both your account and the integrity of our platform from fraud, cheating, and abuse.
Aggregated usage data allows us to understand how players interact with our games and features, so we can continuously improve the 879ph experience for everyone in the Philippines.
With your consent, we may use your contact details to send you information about new games, bonuses, and platform updates. You can opt out of these communications at any time through your account settings.
We are required by Philippine law to retain certain records and to share information with regulatory authorities when lawfully requested. We comply fully with all applicable data protection and gaming regulations.
We monitor gaming patterns to identify players who may need support. If we detect signs of problem gambling, we may use your contact information to reach out with responsible gaming resources and tools.
Under the Data Privacy Act of 2012, you have specific rights regarding your personal information. Here is what you are entitled to and how to exercise those rights.
You have the right to request a copy of the personal data that 879ph holds about you at any time. If you believe that any information in your account is inaccurate, incomplete, or outdated, you may request a correction by contacting our support team. We will process access and correction requests within a reasonable timeframe and will confirm the changes made to your records. In some cases, we may need to verify your identity before fulfilling a data access request to ensure that your information is not disclosed to an unauthorised party. There is no fee for submitting a standard access or correction request. We are committed to maintaining accurate records for every player on our platform.
You may request the deletion of your personal data from our systems, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations. Where deletion is not possible due to regulatory requirements, we will restrict the processing of your data to the minimum necessary. You also have the right to receive a copy of your personal data in a structured, commonly used format so that you can transfer it to another service if you choose. Data portability requests will be fulfilled within a reasonable period following identity verification. Please note that deleting your account will result in the permanent loss of your gaming history, balance, and any pending bonuses. We recommend reviewing your account carefully before submitting a deletion request.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, and we will stop using your data for that purpose immediately upon receiving your request. Where our processing is based on your consent — such as for receiving promotional emails — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of your data rights, please contact our support team using the email address provided in the footer of this page. We will acknowledge your request promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We take all data rights requests seriously and will always act in good faith.
If you have any concerns about how 879ph handles your personal data, visit our FAQ page or get in touch with our support team. We are here to help every Filipino player feel confident and secure on our platform.